"Thank you for calling yelp. If you have a prob...
A Yelp customer review by GetHuman user ~i hate yelp from November 23rd, 2017
Background on ~i hate yelp's case
GetHuman: ~i hate yelp - can you tell our other Yelp customers when your case took place?
~i hate yelp: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Yelp, and if so, how?
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows ~i hate yelp a list of common Yelp problems)
~i hate yelp: "Technical or service issue" was why I was trying to contact.
~i hate yelp's review of Yelp customer service
GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i hate yelp: "Thank you for calling yelp. If you have a problem, go to www.yelp.com*contact" **Been there...they don't even have a "submit" button. Must be nice to be a company with absolutely * customer service.
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
~i hate yelp: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i hate yelp: I'd give them a four out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
~i hate yelp: For that I would say one out of five.
GetHuman: And finally- any advice for other Yelp customers?
~i hate yelp: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i hate yelp taken from his Yelp customer service problem that occurred on November 18th, 2017.