YELP ***** in all the ways can be. No one answe...
A Yelp customer review by GetHuman user ~YELP SUCKS!!! from November 27th, 2017
Background on ~YELP SUCKS!!!'s case
GetHuman: ~YELP SUCKS!!! - can you tell our other Yelp customers when your case took place?
~YELP SUCKS!!!: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Yelp, and if so, how?
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows ~YELP SUCKS!!! a list of common Yelp problems)
~YELP SUCKS!!!: "Refund" was why I was trying to contact.
~YELP SUCKS!!!'s review of Yelp customer service
GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~YELP SUCKS!!!: YELP ***** in all the ways can be. No one answer the phones, it keeping you back and forward trough answer machines. Horrible experience. Some one need to close this YELP ****!!!!! Is worthless.
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
~YELP SUCKS!!!: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~YELP SUCKS!!!: I'd give them a two out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
~YELP SUCKS!!!: For that I would say one out of five.
GetHuman: And finally- any advice for other Yelp customers?
~YELP SUCKS!!!: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~YELP SUCKS!!! taken from his Yelp customer service problem that occurred on November 21st, 2017.