Your Best Mover Orlando: When I first called for a quote I encounter a v...
A Your Best Mover Orlando customer review by GetHuman user ~mesammylee from November 18th, 2017
Background on ~mesammylee's case
GetHuman: ~mesammylee - can you tell our other Your Best Mover Orlando customers when your case took place?
~mesammylee: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Your Best Mover Orlando, and if so, how?
GetHuman: And which of these common Your Best Mover Orlando customer issues best describes the reason you wanted to talk to them?
(Shows ~mesammylee a list of common Your Best Mover Orlando problems)
~mesammylee: "None of those really matches why I wanted to call Your Best Mover Orlando that day." was why I was trying to call.
~mesammylee's review of Your Best Mover Orlando customer service
GetHuman: So how would you sum up your experience for GetHuman's Your Best Mover Orlando customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mesammylee: When I first called for a quote I encounter a very nice man who was very helpful. I only needed a refrigerator moved across town. I agreed to the $*** fee, which was very reasonable compared to the other movers I contacted, and was give a **-* time slot. On the day of the move I called in the morning to confirm, the man who answered this time told me that I would be contacted around * by the mover himself. @:** I called them, same man said he will be calling u shortly. *:** I called again, same man, said to hold on called driver left him a message and said for me to call him back in a few minutes. *:** called back, different man this time, he said they don't call drivers during moves, won't, that I have to wait. I told him we were almost * hrs out from our latest time and the other guy was calling the driver. He said if he didn't call me yet he wasn't coming and I have to wait. He told me I could call someone else. He was extremely rude. During this call the driver finally called me. H
GetHuman: Let's quantify your experience contacting Your Best Mover Orlando. On a scale of 1 to 5, how easy is it go get help on a Your Best Mover Orlando problem?
~mesammylee: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mesammylee: I'd give them a one out of five on communication.
GetHuman: And what about Your Best Mover Orlando's ability to quickly and effectively address your problem?
~mesammylee: For that I would say one out of five.
GetHuman: And finally- any advice for other Your Best Mover Orlando customers?
~mesammylee: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Your Best Mover Orlando to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mesammylee taken from his Your Best Mover Orlando customer service problem that occurred on November 15th, 2017.
Your Best Mover Orlando
1.00 of 5 stars | 2 reviews
~mesammylee's Your Best Mover Orlando Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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