Yugster: Janae was my customer rep and she provided exce...

A Yugster customer review by GetHuman user ~Byrne from November 24th, 2017

Background on ~Byrne's case

GetHuman: ~Byrne - can you tell our other Yugster customers when your case took place?
~Byrne: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Yugster, and if so, how?
~Byrne: I used the 855-323-4973 number I found for on the GetHuman Yugster customer phone number page I was on: Yugster Customer Service Phone Number
GetHuman: And which of these common Yugster customer issues best describes the reason you wanted to talk to them?
(Shows ~Byrne a list of common Yugster problems)
~Byrne: "Cancel service" was why I was trying to call.

~Byrne's review of Yugster customer service

GetHuman: So how would you sum up your experience for GetHuman's Yugster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Byrne: Janae was my customer rep and she provided excellent service. Refund for first purchase easily obtained and I will definitely do future business with yugster based upon this experience.
GetHuman: Let's quantify your experience contacting Yugster. On a scale of 1 to 5, how easy is it go get help on a Yugster problem?
~Byrne: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Byrne: I'd give them a two out of five on communication.
GetHuman: And what about Yugster's ability to quickly and effectively address your problem?
~Byrne: For that I would say three out of five.
GetHuman: And finally- any advice for other Yugster customers?
~Byrne: Call them early in the day or late. Don't forget any personal or account information you might need for Yugster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Byrne taken from his Yugster customer service problem that occurred on November 18th, 2017.

Yugster

2.42 of 5 stars | 69 reviews

~Byrne's Yugster Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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