Yugster: Took * weeks for them to admit that the shippin...
A Yugster customer review by GetHuman user ~Former yugster customer from November 19th, 2017
Background on ~Former yugster customer's case
GetHuman: ~Former yugster customer - can you tell our other Yugster customers when your case took place?
~Former yugster customer: Yup. It was evening, on November 14th.
GetHuman: Did you reach out to Yugster, and if so, how?
GetHuman: And which of these common Yugster customer issues best describes the reason you wanted to talk to them?
(Shows ~Former yugster customer a list of common Yugster problems)
~Former yugster customer: "Service problem" was why I was trying to call.
~Former yugster customer's review of Yugster customer service
GetHuman: So how would you sum up your experience for GetHuman's Yugster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Former yugster customer: Took * weeks for them to admit that the shipping link they sent me was false and that they never shipped the product. I was able to cancel the order
GetHuman: Let's quantify your experience contacting Yugster. On a scale of 1 to 5, how easy is it go get help on a Yugster problem?
~Former yugster customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Former yugster customer: I'd give them a two out of five on communication.
GetHuman: And what about Yugster's ability to quickly and effectively address your problem?
~Former yugster customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Yugster customers?
~Former yugster customer: Call them early in the day or late. Don't forget any personal or account information you might need for Yugster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Former yugster customer taken from his Yugster customer service problem that occurred on November 14th, 2017.