YvesRocherUSA.com: I called to request having my name taken off th...
A YvesRocherUSA.com customer review by GetHuman user ~P E Church from November 23rd, 2017
Background on ~P E Church's case
GetHuman: ~P E Church - can you tell our other YvesRocherUSA.com customers when your case took place?
~P E Church: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to YvesRocherUSA.com, and if so, how?
GetHuman: And which of these common YvesRocherUSA.com customer issues best describes the reason you wanted to talk to them?
(Shows ~P E Church a list of common YvesRocherUSA.com problems)
~P E Church: "Warranty claim" was why I was trying to call.
~P E Church's review of YvesRocherUSA.com customer service
GetHuman: So how would you sum up your experience for GetHuman's YvesRocherUSA.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~P E Church: I called to request having my name taken off the Y-R Mailing*Sales list. Manny, in customer service wanted more personal information than my Customer ID number. After an argument, I requested a Supervisor. Manny refused. I asked for his Last name or Employee Number. he refused. I will be writing to the company. Products are mediocre but Service is unacceptable. P. E. Church * *********
GetHuman: Let's quantify your experience contacting YvesRocherUSA.com. On a scale of 1 to 5, how easy is it go get help on a YvesRocherUSA.com problem?
~P E Church: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~P E Church: I'd give them a five out of five on communication.
GetHuman: And what about YvesRocherUSA.com's ability to quickly and effectively address your problem?
~P E Church: For that I would say five out of five.
GetHuman: And finally- any advice for other YvesRocherUSA.com customers?
~P E Church: Call them early in the day or late. Don't forget any personal or account information you might need for YvesRocherUSA.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~P E Church taken from his YvesRocherUSA.com customer service problem that occurred on November 21st, 2017.
YvesRocherUSA.com
5.00 of 5 stars | 13 reviews
~P E Church's YvesRocherUSA.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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