YvesRocherUSA.com: Made * phone calls on Monday to the * on the ca...
A YvesRocherUSA.com customer review by GetHuman user GetHuman-379489 from November 26th, 2017
Background on GetHuman-379489's case
GetHuman: GetHuman-379489 - can you tell our other YvesRocherUSA.com customers when your case took place?
GetHuman-379489: Yes. It was evening, on November 19th.
GetHuman: Did you reach out to YvesRocherUSA.com, and if so, how?
GetHuman: And which of these common YvesRocherUSA.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-379489 a list of common YvesRocherUSA.com problems)
GetHuman-379489: "Change order" was why I was trying to call.
GetHuman-379489's review of YvesRocherUSA.com customer service
GetHuman: So how would you sum up your experience for GetHuman's YvesRocherUSA.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-379489: Made * phone calls on Monday to the * on the catalog and * calls on Tuesday (each time being told to call back when lines were less busy), I called the *** number and got the same message. I called again and immediately dialed "*" and was put on hold ** min. When I got an order taker, she was more than helpful and apologetic that it took so many phone calls and a wait until I reached her. I never had trouble reaching the company before until now.
GetHuman: Let's quantify your experience contacting YvesRocherUSA.com. On a scale of 1 to 5, how easy is it go get help on a YvesRocherUSA.com problem?
GetHuman-379489: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-379489: I'd give them a five out of five on communication.
GetHuman: And what about YvesRocherUSA.com's ability to quickly and effectively address your problem?
GetHuman-379489: For that I would say five out of five.
GetHuman: And finally- any advice for other YvesRocherUSA.com customers?
GetHuman-379489: Call them early in the day or late. Don't forget any personal or account information you might need for YvesRocherUSA.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-379489 taken from his YvesRocherUSA.com customer service problem that occurred on November 19th, 2017.
YvesRocherUSA.com
5.00 of 5 stars | 13 reviews
GetHuman-379489's YvesRocherUSA.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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