Zulily: Perfect solution to problem by very helpful ***...
A Zulily customer review by GetHuman user ~Lady Carol from November 23rd, 2017
Background on ~Lady Carol's case
GetHuman: ~Lady Carol - can you tell our other Zulily customers when your case took place?
~Lady Carol: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Zulily, and if so, how?
GetHuman: And which of these common Zulily customer issues best describes the reason you wanted to talk to them?
(Shows ~Lady Carol a list of common Zulily problems)
~Lady Carol: "Account Access" was why I was trying to call.
~Lady Carol's review of Zulily customer service
GetHuman: So how would you sum up your experience for GetHuman's Zulily customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lady Carol: Perfect solution to problem by very helpful associate.
GetHuman: Let's quantify your experience contacting Zulily. On a scale of 1 to 5, how easy is it go get help on a Zulily problem?
~Lady Carol: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lady Carol: I'd give them a three out of five on communication.
GetHuman: And what about Zulily's ability to quickly and effectively address your problem?
~Lady Carol: For that I would say four out of five.
GetHuman: And finally- any advice for other Zulily customers?
~Lady Carol: Call them early in the day or late. Don't forget any personal or account information you might need for Zulily to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lady Carol taken from his Zulily customer service problem that occurred on November 14th, 2017.