Zynga: AND THE RESPONDS COMES FROM A NO REPLY COMPUTER...
A Zynga customer review by GetHuman user GetHuman-434852 from November 23rd, 2017
Background on GetHuman-434852's case
GetHuman: GetHuman-434852 - can you tell our other Zynga customers when your case took place?
GetHuman-434852: Yeah. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434852 a list of common Zynga problems)
GetHuman-434852: "Hacked account" was why I was trying to call.
GetHuman-434852's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434852: AND THE RESPONDS COMES FROM A NO REPLY COMPUTER SAYING THEY DO NOT RECONISE ME AND TELL ME IT HAS BEEN A WHILE SINCE I HAD A COMPLAINT AND THEY CANT HELP ME....WELL GUESS WHAT..... THEY ARE GOING TO WAIT A LONG TIME FOR ME TO BUY MORE CHIPS
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
GetHuman-434852: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434852: I'd give them a two out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
GetHuman-434852: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
GetHuman-434852: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434852 taken from his Zynga customer service problem that occurred on November 20th, 2017.