Zynga: He's going to have them investigate whats going...

A Zynga customer review by GetHuman user ~JANICE MARIE TURRIGIANO from November 13th, 2017

Background on ~JANICE MARIE TURRIGIANO's case

GetHuman: ~JANICE MARIE TURRIGIANO - can you tell our other Zynga customers when your case took place?
~JANICE MARIE TURRIGIANO: Yup. It was afternoon, on November 7th.
GetHuman: Did you reach out to Zynga, and if so, how?
~JANICE MARIE TURRIGIANO: I used the 800-762-2530 number I found for on the GetHuman Zynga customer phone number page I was on: Zynga Customer Service Phone Number
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~JANICE MARIE TURRIGIANO a list of common Zynga problems)
~JANICE MARIE TURRIGIANO: "Report a problem" was why I was trying to call.

~JANICE MARIE TURRIGIANO's review of Zynga customer service

GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JANICE MARIE TURRIGIANO: He's going to have them investigate whats going on with the problem where it shows i purchased item but it does'nt show where i can trade coins into farm cash.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~JANICE MARIE TURRIGIANO: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JANICE MARIE TURRIGIANO: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~JANICE MARIE TURRIGIANO: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~JANICE MARIE TURRIGIANO: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JANICE MARIE TURRIGIANO taken from his Zynga customer service problem that occurred on November 7th, 2017.

Zynga

1.81 of 5 stars | 220 reviews

~JANICE MARIE TURRIGIANO's Zynga Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Zynga, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Zynga in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!