Zynga: I can not receive gifts or requests and there i...
A Zynga customer review by GetHuman user ~Laurie Stevens from November 19th, 2017
Background on ~Laurie Stevens's case
GetHuman: ~Laurie Stevens - can you tell our other Zynga customers when your case took place?
~Laurie Stevens: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Laurie Stevens a list of common Zynga problems)
~Laurie Stevens: "In Game Problem" was why I was trying to call.
~Laurie Stevens's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Laurie Stevens: I can not receive gifts or requests and there is no way to get this fixed. I am done playing Farmville.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Laurie Stevens: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Laurie Stevens: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Laurie Stevens: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Laurie Stevens: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Laurie Stevens taken from his Zynga customer service problem that occurred on November 18th, 2017.