Zynga: I no Zygna sued kobojo on Atlantis Fantasy & no...
A Zynga customer review by GetHuman user ~Robin Fowler from November 26th, 2017
Background on ~Robin Fowler's case
GetHuman: ~Robin Fowler - can you tell our other Zynga customers when your case took place?
~Robin Fowler: Yeah. It was late at night, on November 23rd.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Robin Fowler a list of common Zynga problems)
~Robin Fowler: "Setup service" was why I was trying to call.
~Robin Fowler's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robin Fowler: I no Zygna sued kobojo on Atlantis Fantasy & now the game will be gone ******* Will Zygna buy it out so we can still play this great game, over one million playing this game and we do not want to lose it, it is very fun and calming
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Robin Fowler: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robin Fowler: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Robin Fowler: For that I would say four out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Robin Fowler: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robin Fowler taken from his Zynga customer service problem that occurred on November 23rd, 2017.