Zynga: I could not speak to ANYONE ! all I want is to...
A Zynga customer review by GetHuman user ~jennie frazee from November 18th, 2017
Background on ~jennie frazee's case
GetHuman: ~jennie frazee - can you tell our other Zynga customers when your case took place?
~jennie frazee: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~jennie frazee a list of common Zynga problems)
~jennie frazee: "Complaint" was why I was trying to call.
~jennie frazee's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jennie frazee: I could not speak to ANYONE ! all I want is to put $ on my card to get my Farmville dollars and be able to us that $ for future Farmville perchases
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~jennie frazee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jennie frazee: I'd give them a three out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~jennie frazee: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~jennie frazee: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jennie frazee taken from his Zynga customer service problem that occurred on November 10th, 2017.