I'd like to make a complaint about zynga custom...
A Zynga customer review by GetHuman user ~Frances Ellen Louise Ketchell from November 27th, 2017
Background on ~Frances Ellen Louise Ketchell's case
GetHuman: ~Frances Ellen Louise Ketchell - can you tell our other Zynga customers when your case took place?
~Frances Ellen Louise Ketchell: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Frances Ellen Louise Ketchell a list of common Zynga problems)
~Frances Ellen Louise Ketchell: "Recover Account" was why I was trying to call.
~Frances Ellen Louise Ketchell's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frances Ellen Louise Ketchell: I'd like to make a complaint about zynga customer support not getting back to me.I'm asking for them to reactivate my account and techinally i find them really horrible for taking my money for the chips that i bought from the actual game in zynga poker on facebook but yet they still can't help me i find that so racist.rediculous.can't call the zynga number cause i live in australia not america and i can't even update a bloomin ticket.so unfair.so yeah i find the zynga customer support site rascist cause they have'nt helped me for what i asked them to and there thieves aswell.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Frances Ellen Louise Ketchell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frances Ellen Louise Ketchell: I'd give them a two out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Frances Ellen Louise Ketchell: For that I would say five out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Frances Ellen Louise Ketchell: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frances Ellen Louise Ketchell taken from his Zynga customer service problem that occurred on November 21st, 2017.