could not reach tech. support zynga don't care...
A Zynga customer review by GetHuman user ~brenda mae owens from November 20th, 2017
Background on ~brenda mae owens's case
GetHuman: ~brenda mae owens - can you tell our other Zynga customers when your case took place?
~brenda mae owens: Sure. It was morning, on November 11th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~brenda mae owens a list of common Zynga problems)
~brenda mae owens: "Purchase Problem" was why I was trying to call.
~brenda mae owens's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brenda mae owens: could not reach tech. support zynga don't care about their players anymore poker on fb has been broken for months nobody can contact zynga
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~brenda mae owens: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brenda mae owens: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~brenda mae owens: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~brenda mae owens: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~brenda mae owens taken from his Zynga customer service problem that occurred on November 11th, 2017.