6PM Shoes: Had to ask operator to repeat several times to...
A 6PM Shoes customer review by GetHuman user ~Diamond Lil from November 26th, 2017
Background on ~Diamond Lil's case
GetHuman: ~Diamond Lil - can you tell our other 6PM Shoes customers when your case took place?
~Diamond Lil: Yes I can. It was middle of the night, on November 24th.
GetHuman: Did you reach out to 6PM Shoes, and if so, how?
GetHuman: And which of these common 6PM Shoes customer issues best describes the reason you wanted to talk to them?
(Shows ~Diamond Lil a list of common 6PM Shoes problems)
~Diamond Lil: "Make a purchase" was why I was trying to call.
~Diamond Lil's review of 6PM Shoes customer service
GetHuman: So how would you sum up your experience for GetHuman's 6PM Shoes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Diamond Lil: Had to ask operator to repeat several times to understand through heavy accent. Operator was extremely pleasant & accommodating, though. Overall, excellent customer service.
GetHuman: Let's quantify your experience contacting 6PM Shoes. On a scale of 1 to 5, how easy is it go get help on a 6PM Shoes problem?
~Diamond Lil: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Diamond Lil: I'd give them a five out of five on communication.
GetHuman: And what about 6PM Shoes's ability to quickly and effectively address your problem?
~Diamond Lil: For that I would say five out of five.
GetHuman: And finally- any advice for other 6PM Shoes customers?
~Diamond Lil: Call them early in the day or late. Don't forget any personal or account information you might need for 6PM Shoes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Diamond Lil taken from his 6PM Shoes customer service problem that occurred on November 24th, 2017.