AARP: My father is dead. I have called * times to try...
A AARP customer review by GetHuman user GetHuman-106300 from November 18th, 2017
Background on GetHuman-106300's case
GetHuman: GetHuman-106300 - can you tell our other AARP customers when your case took place?
GetHuman-106300: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to AARP, and if so, how?
GetHuman: And which of these common AARP customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-106300 a list of common AARP problems)
GetHuman-106300: "Get insurance" was why I was trying to call.
GetHuman-106300's review of AARP customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-106300: My father is dead. I have called * times to try to fix this problem. Today I spoke with someone with an accent that I couldn't understand at all! So completely horrible!
GetHuman: Let's quantify your experience contacting AARP. On a scale of 1 to 5, how easy is it go get help on a AARP problem?
GetHuman-106300: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-106300: I'd give them a five out of five on communication.
GetHuman: And what about AARP's ability to quickly and effectively address your problem?
GetHuman-106300: For that I would say five out of five.
GetHuman: And finally- any advice for other AARP customers?
GetHuman-106300: Call them early in the day or late. Don't forget any personal or account information you might need for AARP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-106300 taken from his AARP customer service problem that occurred on November 13th, 2017.