Abercrombie & Fitch: Phone number did not work!!!! I am so frustrate...

A Abercrombie & Fitch customer review by GetHuman user ~ainna from November 15th, 2017

Background on ~ainna's case

GetHuman: ~ainna - can you tell our other Abercrombie & Fitch customers when your case took place?
~ainna: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Abercrombie & Fitch, and if so, how?
~ainna: I used the 866-681-3115 number I found for on the GetHuman Abercrombie & Fitch customer phone number page I was on: Abercrombie & Fitch Customer Service Phone Number
GetHuman: And which of these common Abercrombie & Fitch customer issues best describes the reason you wanted to talk to them?
(Shows ~ainna a list of common Abercrombie & Fitch problems)
~ainna: "Change order" was why I was trying to call.

~ainna's review of Abercrombie & Fitch customer service

GetHuman: So how would you sum up your experience for GetHuman's Abercrombie & Fitch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ainna: Phone number did not work!!!! I am so frustrated trying to access customer service by phone as my emails go unanswered
GetHuman: Let's quantify your experience contacting Abercrombie & Fitch. On a scale of 1 to 5, how easy is it go get help on a Abercrombie & Fitch problem?
~ainna: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ainna: I'd give them a three out of five on communication.
GetHuman: And what about Abercrombie & Fitch's ability to quickly and effectively address your problem?
~ainna: For that I would say one out of five.
GetHuman: And finally- any advice for other Abercrombie & Fitch customers?
~ainna: Call them early in the day or late. Don't forget any personal or account information you might need for Abercrombie & Fitch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ainna taken from his Abercrombie & Fitch customer service problem that occurred on November 12th, 2017.

Abercrombie & Fitch

2.00 of 5 stars | 16 reviews

~ainna's Abercrombie & Fitch Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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