Adorama.com: After finally speaking to Blaire and explaining...
A Adorama.com customer review by GetHuman user ~snapshooter from November 25th, 2017
Background on ~snapshooter's case
GetHuman: ~snapshooter - can you tell our other Adorama.com customers when your case took place?
~snapshooter: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to Adorama.com, and if so, how?
GetHuman: And which of these common Adorama.com customer issues best describes the reason you wanted to talk to them?
(Shows ~snapshooter a list of common Adorama.com problems)
~snapshooter: "Returns" was why I was trying to call.
~snapshooter's review of Adorama.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Adorama.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~snapshooter: After finally speaking to Blaire and explaining my problem (another * minutes) she said stay on the line and I will be right back. I asked how long that would be and she said "* to * minutes." I hung up after waiting ** minutes.
GetHuman: Let's quantify your experience contacting Adorama.com. On a scale of 1 to 5, how easy is it go get help on a Adorama.com problem?
~snapshooter: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~snapshooter: I'd give them a two out of five on communication.
GetHuman: And what about Adorama.com's ability to quickly and effectively address your problem?
~snapshooter: For that I would say one out of five.
GetHuman: And finally- any advice for other Adorama.com customers?
~snapshooter: Call them early in the day or late. Don't forget any personal or account information you might need for Adorama.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~snapshooter taken from his Adorama.com customer service problem that occurred on November 19th, 2017.