Air India: None of the number provided on the website are...
A Air India customer review by GetHuman user ~Helpless from November 25th, 2017
Background on ~Helpless's case
GetHuman: ~Helpless - can you tell our other Air India customers when your case took place?
~Helpless: Yes I can. It was evening, on November 21st.
GetHuman: Did you reach out to Air India, and if so, how?
GetHuman: And which of these common Air India customer issues best describes the reason you wanted to talk to them?
(Shows ~Helpless a list of common Air India problems)
~Helpless: "Cancel flight" was why I was trying to call.
~Helpless's review of Air India customer service
GetHuman: So how would you sum up your experience for GetHuman's Air India customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Helpless: None of the number provided on the website are valid numbers. Also, the contact number on Air India website are not valid and*or not answered by anybody.
GetHuman: Let's quantify your experience contacting Air India. On a scale of 1 to 5, how easy is it go get help on a Air India problem?
~Helpless: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Helpless: I'd give them a two out of five on communication.
GetHuman: And what about Air India's ability to quickly and effectively address your problem?
~Helpless: For that I would say five out of five.
GetHuman: And finally- any advice for other Air India customers?
~Helpless: Call them early in the day or late. Don't forget any personal or account information you might need for Air India to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Helpless taken from his Air India customer service problem that occurred on November 21st, 2017.