Alabama Department of Revenue: the lady that helped me used terms I was not ab...
A Alabama Department of Revenue customer review by GetHuman user ~tommy from November 20th, 2017
Background on ~tommy's case
GetHuman: ~tommy - can you tell our other Alabama Department of Revenue customers when your case took place?
~tommy: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Alabama Department of Revenue, and if so, how?
GetHuman: And which of these common Alabama Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~tommy a list of common Alabama Department of Revenue problems)
~tommy: "None of those really matches why I wanted to call Alabama Department of Revenue that day." was why I was trying to call.
~tommy's review of Alabama Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Alabama Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tommy: the lady that helped me used terms I was not able to understand. Very frustrating at first.After some initial rudeness the lady becoem nicer and more helpful though
GetHuman: Let's quantify your experience contacting Alabama Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Alabama Department of Revenue problem?
~tommy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tommy: I'd give them a three out of five on communication.
GetHuman: And what about Alabama Department of Revenue's ability to quickly and effectively address your problem?
~tommy: For that I would say two out of five.
GetHuman: And finally- any advice for other Alabama Department of Revenue customers?
~tommy: Call them early in the day or late. Don't forget any personal or account information you might need for Alabama Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tommy taken from his Alabama Department of Revenue customer service problem that occurred on November 15th, 2017.