Altisource Portfolio Solutions: Very unprofessional. They cannot close a deal o...
A Altisource Portfolio Solutions customer review by GetHuman user ~Ralph Man from November 6th, 2017
Background on ~Ralph Man's case
GetHuman: ~Ralph Man - can you tell our other Altisource Portfolio Solutions customers when your case took place?
~Ralph Man: Yes I can. It was morning, on November 5th.
GetHuman: Did you reach out to Altisource Portfolio Solutions, and if so, how?
GetHuman: And which of these common Altisource Portfolio Solutions customer issues best describes the reason you wanted to talk to them?
(Shows ~Ralph Man a list of common Altisource Portfolio Solutions problems)
~Ralph Man: "Eligibility question" was why I was trying to call.
~Ralph Man's review of Altisource Portfolio Solutions customer service
GetHuman: So how would you sum up your experience for GetHuman's Altisource Portfolio Solutions customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ralph Man: Very unprofessional. They cannot close a deal on time. There is no one to talk to. Imposible to get to a human that speaks english or knows what is going on. Very one sided contract. Do not use thier title comapny get your own.
GetHuman: Let's quantify your experience contacting Altisource Portfolio Solutions. On a scale of 1 to 5, how easy is it go get help on a Altisource Portfolio Solutions problem?
~Ralph Man: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ralph Man: I'd give them a one out of five on communication.
GetHuman: And what about Altisource Portfolio Solutions's ability to quickly and effectively address your problem?
~Ralph Man: For that I would say two out of five.
GetHuman: And finally- any advice for other Altisource Portfolio Solutions customers?
~Ralph Man: Call them early in the day or late. Don't forget any personal or account information you might need for Altisource Portfolio Solutions to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ralph Man taken from his Altisource Portfolio Solutions customer service problem that occurred on November 5th, 2017.