Am-Autoparts.com: About a day after receiving the part I ordered...

A Am-Autoparts.com customer review by GetHuman user GetHuman-125726 from November 18th, 2017

Background on GetHuman-125726's case

GetHuman: GetHuman-125726 - can you tell our other Am-Autoparts.com customers when your case took place?
GetHuman-125726: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Am-Autoparts.com, and if so, how?
GetHuman-125726: I used a email I found on the GetHuman Am-Autoparts.com customer service contact info page: Contact Am-Autoparts.com Customer Service
GetHuman: And which of these common Am-Autoparts.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-125726 a list of common Am-Autoparts.com problems)
GetHuman-125726: "Refund a Charge" was why I was trying to contact.

GetHuman-125726's review of Am-Autoparts.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Am-Autoparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-125726: About a day after receiving the part I ordered in the mail, I got multiple charges from California on my card, where the company is located. I haven't been to California since I was an infant and live in Georgia. **Do NOT do business with these thieves.
GetHuman: Let's quantify your experience contacting Am-Autoparts.com. On a scale of 1 to 5, how easy is it go get help on a Am-Autoparts.com problem?
GetHuman-125726: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-125726: I'd give them a four out of five on communication.
GetHuman: And what about Am-Autoparts.com's ability to quickly and effectively address your problem?
GetHuman-125726: For that I would say five out of five.
GetHuman: And finally- any advice for other Am-Autoparts.com customers?
GetHuman-125726: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Am-Autoparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-125726 taken from his Am-Autoparts.com customer service problem that occurred on November 10th, 2017.

Am-Autoparts.com

2.00 of 5 stars | 35 reviews

GetHuman-125726's Am-Autoparts.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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