Am-Autoparts.com: I bought some struts for my ford escape and i d...
A Am-Autoparts.com customer review by GetHuman user ~travis from November 26th, 2017
Background on ~travis's case
GetHuman: ~travis - can you tell our other Am-Autoparts.com customers when your case took place?
~travis: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Am-Autoparts.com, and if so, how?
GetHuman: And which of these common Am-Autoparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~travis a list of common Am-Autoparts.com problems)
~travis: "Refund a Charge" was why I was trying to contact.
~travis's review of Am-Autoparts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Am-Autoparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~travis: I bought some struts for my ford escape and i didnt see when i ordered them that they come in a set so i have a right and left strut that i dont need anymore and i emaild you guys and you told me to have them sent back to you i checked a price to have them sent back you and they wanted like ***.** to send them i cant afford that the parts didnt cost that much what should i do now
GetHuman: Let's quantify your experience contacting Am-Autoparts.com. On a scale of 1 to 5, how easy is it go get help on a Am-Autoparts.com problem?
~travis: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~travis: I'd give them a five out of five on communication.
GetHuman: And what about Am-Autoparts.com's ability to quickly and effectively address your problem?
~travis: For that I would say one out of five.
GetHuman: And finally- any advice for other Am-Autoparts.com customers?
~travis: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Am-Autoparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~travis taken from his Am-Autoparts.com customer service problem that occurred on November 21st, 2017.