Am-Autoparts.com: They charged me for TWO items when I only order...

A Am-Autoparts.com customer review by GetHuman user ~Kait from November 21st, 2017

Background on ~Kait's case

GetHuman: ~Kait - can you tell our other Am-Autoparts.com customers when your case took place?
~Kait: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to Am-Autoparts.com, and if so, how?
~Kait: I used a email I found on the GetHuman Am-Autoparts.com customer service contact info page: Contact Am-Autoparts.com Customer Service
GetHuman: And which of these common Am-Autoparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Kait a list of common Am-Autoparts.com problems)
~Kait: "Find a Part" was why I was trying to contact.

~Kait's review of Am-Autoparts.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Am-Autoparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kait: They charged me for TWO items when I only ordered ONE . such idiots . I've emailed them ** times trying to get my money back . They are really pissing me off !!!!!!!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Am-Autoparts.com. On a scale of 1 to 5, how easy is it go get help on a Am-Autoparts.com problem?
~Kait: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kait: I'd give them a one out of five on communication.
GetHuman: And what about Am-Autoparts.com's ability to quickly and effectively address your problem?
~Kait: For that I would say two out of five.
GetHuman: And finally- any advice for other Am-Autoparts.com customers?
~Kait: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Am-Autoparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kait taken from his Am-Autoparts.com customer service problem that occurred on November 18th, 2017.

Am-Autoparts.com

2.00 of 5 stars | 35 reviews

~Kait's Am-Autoparts.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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