Am-Autoparts.com: I ordered the wrong side tail light and immedia...
A Am-Autoparts.com customer review by GetHuman user ~bummed from November 26th, 2017
Background on ~bummed's case
GetHuman: ~bummed - can you tell our other Am-Autoparts.com customers when your case took place?
~bummed: Yes I can. It was evening, on November 23rd.
GetHuman: Did you reach out to Am-Autoparts.com, and if so, how?
GetHuman: And which of these common Am-Autoparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~bummed a list of common Am-Autoparts.com problems)
~bummed: "Track a Package" was why I was trying to contact.
~bummed's review of Am-Autoparts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Am-Autoparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bummed: I ordered the wrong side tail light and immediatley (within a minute) emailed AM of my mistake (nobody can call them) they never responded and shipped me the wrong tail light. Finally got an email to return item and they charged me a restocking fee AND I had to pay shipping back also. price was cheap but the customer service really *****. So don't make a mistake ordering or you're screwed.
GetHuman: Let's quantify your experience contacting Am-Autoparts.com. On a scale of 1 to 5, how easy is it go get help on a Am-Autoparts.com problem?
~bummed: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bummed: I'd give them a one out of five on communication.
GetHuman: And what about Am-Autoparts.com's ability to quickly and effectively address your problem?
~bummed: For that I would say two out of five.
GetHuman: And finally- any advice for other Am-Autoparts.com customers?
~bummed: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Am-Autoparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bummed taken from his Am-Autoparts.com customer service problem that occurred on November 23rd, 2017.