Amazon Corporate Accounts: Amazon is charging me hidden charges for *rd pa...

A Amazon Corporate Accounts customer review by GetHuman user ~A from November 18th, 2017

Background on ~A's case

GetHuman: ~A - can you tell our other Amazon Corporate Accounts customers when your case took place?
~A: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Amazon Corporate Accounts, and if so, how?
~A: I used the 866-486-2360 number I found for on the GetHuman Amazon Corporate Accounts customer phone number page I was on: Amazon Corporate Accounts Customer Service Phone Number
GetHuman: And which of these common Amazon Corporate Accounts customer issues best describes the reason you wanted to talk to them?
(Shows ~A a list of common Amazon Corporate Accounts problems)
~A: "Complaint" was why I was trying to call.

~A's review of Amazon Corporate Accounts customer service

GetHuman: So how would you sum up your experience for GetHuman's Amazon Corporate Accounts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A: Amazon is charging me hidden charges for *rd party vendors. Costs don't add up and they cannot explain why or accept responsibility.
GetHuman: Let's quantify your experience contacting Amazon Corporate Accounts. On a scale of 1 to 5, how easy is it go get help on a Amazon Corporate Accounts problem?
~A: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A: I'd give them a two out of five on communication.
GetHuman: And what about Amazon Corporate Accounts's ability to quickly and effectively address your problem?
~A: For that I would say one out of five.
GetHuman: And finally- any advice for other Amazon Corporate Accounts customers?
~A: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon Corporate Accounts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A taken from his Amazon Corporate Accounts customer service problem that occurred on November 16th, 2017.

Amazon Corporate Accounts

2.50 of 5 stars | 24 reviews

~A's Amazon Corporate Accounts Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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