Amazon could not exist without their strong cus...
A Amazon customer review by GetHuman user ~ValueRays Heated Mouse from November 25th, 2017
Background on ~ValueRays Heated Mouse's case
GetHuman: ~ValueRays Heated Mouse - can you tell our other Amazon customers when your case took place?
~ValueRays Heated Mouse: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~ValueRays Heated Mouse a list of common Amazon problems)
~ValueRays Heated Mouse: "Hacked account" was why I was trying to call.
~ValueRays Heated Mouse's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ValueRays Heated Mouse: Amazon could not exist without their strong customer service and seller support employees. They are the BEST!
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~ValueRays Heated Mouse: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ValueRays Heated Mouse: I'd give them a four out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~ValueRays Heated Mouse: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon customers?
~ValueRays Heated Mouse: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ValueRays Heated Mouse taken from his Amazon customer service problem that occurred on November 19th, 2017.