American Snuff Company, LLC: very nice and helpfull. The complaint was that...

A American Snuff Company, LLC customer review by GetHuman user ~Plummer from November 13th, 2017

Background on ~Plummer 's case

GetHuman: ~Plummer - can you tell our other American Snuff Company, LLC customers when your case took place?
~Plummer : Yup. It was morning, on November 11th.
GetHuman: Did you reach out to American Snuff Company, LLC, and if so, how?
~Plummer : I used the 866-843-0636 number I found for on the GetHuman American Snuff Company, LLC customer phone number page I was on: American Snuff Company, LLC Customer Service Phone Number
GetHuman: And which of these common American Snuff Company, LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~Plummer a list of common American Snuff Company, LLC problems)
~Plummer : "Returns" was why I was trying to call.

~Plummer 's review of American Snuff Company, LLC customer service

GetHuman: So how would you sum up your experience for GetHuman's American Snuff Company, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Plummer : very nice and helpfull. The complaint was that levi garrett is to fine cut. It is like a dip instead of a loose leaf chewing tobacco.I have been chewing Levi for about ** years the past * to * months it has got this way.I hope this can get corrected.
GetHuman: Let's quantify your experience contacting American Snuff Company, LLC. On a scale of 1 to 5, how easy is it go get help on a American Snuff Company, LLC problem?
~Plummer : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Plummer : I'd give them a three out of five on communication.
GetHuman: And what about American Snuff Company, LLC's ability to quickly and effectively address your problem?
~Plummer : For that I would say two out of five.
GetHuman: And finally- any advice for other American Snuff Company, LLC customers?
~Plummer : Call them early in the day or late. Don't forget any personal or account information you might need for American Snuff Company, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Plummer taken from his American Snuff Company, LLC customer service problem that occurred on November 11th, 2017.

American Snuff Company, LLC

4.00 of 5 stars | 2 reviews

~Plummer 's American Snuff Company, LLC Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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