Apria Healthcare: I have called every month and try to cancel CPa...

A Apria Healthcare customer review by GetHuman user GetHuman-343579 from November 23rd, 2017

Background on GetHuman-343579's case

GetHuman: GetHuman-343579 - can you tell our other Apria Healthcare customers when your case took place?
GetHuman-343579: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
GetHuman-343579: I used the 866-505-6365 number I found for on the GetHuman Apria Healthcare customer phone number page I was on: Apria Healthcare Customer Service Phone Number
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-343579 a list of common Apria Healthcare problems)
GetHuman-343579: "Renew coverage" was why I was trying to call.

GetHuman-343579's review of Apria Healthcare customer service

GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-343579: I have called every month and try to cancel CPap supplies being billed to my card. still receiving billing and no longer have my machine. ridiculous service!
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
GetHuman-343579: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-343579: I'd give them a two out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
GetHuman-343579: For that I would say three out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
GetHuman-343579: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-343579 taken from his Apria Healthcare customer service problem that occurred on November 17th, 2017.

Apria Healthcare

1.23 of 5 stars | 169 reviews

GetHuman-343579's Apria Healthcare Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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