Arizona Department of Economic Security: Complete runaround with trying to reach my loca...
A Arizona Department of Economic Security customer review by GetHuman user GetHuman-175709 from November 12th, 2017
Background on GetHuman-175709's case
GetHuman: GetHuman-175709 - can you tell our other Arizona Department of Economic Security customers when your case took place?
GetHuman-175709: Yes. It was late at night, on November 8th.
GetHuman: Did you reach out to Arizona Department of Economic Security, and if so, how?
GetHuman: And which of these common Arizona Department of Economic Security customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-175709 a list of common Arizona Department of Economic Security problems)
GetHuman-175709: "File a report" was why I was trying to call.
GetHuman-175709's review of Arizona Department of Economic Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Arizona Department of Economic Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-175709: Complete runaround with trying to reach my local office. when it is not busy, the automated service transferrs me where I wait... then tells me "sorry high volume of calls, try again" then hangs up. this is an OUTRAGE that a government office has such horrible staffing AND ignorance to the people entitled to these benefits!
GetHuman: Let's quantify your experience contacting Arizona Department of Economic Security. On a scale of 1 to 5, how easy is it go get help on a Arizona Department of Economic Security problem?
GetHuman-175709: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-175709: I'd give them a three out of five on communication.
GetHuman: And what about Arizona Department of Economic Security's ability to quickly and effectively address your problem?
GetHuman-175709: For that I would say four out of five.
GetHuman: And finally- any advice for other Arizona Department of Economic Security customers?
GetHuman-175709: Call them early in the day or late. Don't forget any personal or account information you might need for Arizona Department of Economic Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-175709 taken from his Arizona Department of Economic Security customer service problem that occurred on November 8th, 2017.