Arizona Department of Economic Security: The system is overwhelmed and does not work. Y...

A Arizona Department of Economic Security customer review by GetHuman user ~I'mhungry from November 25th, 2017

Background on ~I'mhungry's case

GetHuman: ~I'mhungry - can you tell our other Arizona Department of Economic Security customers when your case took place?
~I'mhungry: Yes. It was afternoon, on November 21st.
GetHuman: Did you reach out to Arizona Department of Economic Security, and if so, how?
~I'mhungry: I used the 855-432-7587 number I found for on the GetHuman Arizona Department of Economic Security customer phone number page I was on: Arizona Department of Economic Security Customer Service Phone Number
GetHuman: And which of these common Arizona Department of Economic Security customer issues best describes the reason you wanted to talk to them?
(Shows ~I'mhungry a list of common Arizona Department of Economic Security problems)
~I'mhungry: "File a report" was why I was trying to call.

~I'mhungry's review of Arizona Department of Economic Security customer service

GetHuman: So how would you sum up your experience for GetHuman's Arizona Department of Economic Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I'mhungry: The system is overwhelmed and does not work. You can't get through at all. Even going in person is difficult, so many people there. I expect it to get even worse, not better. Used to be very few people needed this help, now its almost everyone. You're either very rich, or you're calling DES. :-*
GetHuman: Let's quantify your experience contacting Arizona Department of Economic Security. On a scale of 1 to 5, how easy is it go get help on a Arizona Department of Economic Security problem?
~I'mhungry: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I'mhungry: I'd give them a one out of five on communication.
GetHuman: And what about Arizona Department of Economic Security's ability to quickly and effectively address your problem?
~I'mhungry: For that I would say two out of five.
GetHuman: And finally- any advice for other Arizona Department of Economic Security customers?
~I'mhungry: Call them early in the day or late. Don't forget any personal or account information you might need for Arizona Department of Economic Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I'mhungry taken from his Arizona Department of Economic Security customer service problem that occurred on November 21st, 2017.

Arizona Department of Economic Security

2.14 of 5 stars | 44 reviews

~I'mhungry's Arizona Department of Economic Security Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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