Arizona Department of Economic Security: It is ridiculous how hard it is to get someone...
A Arizona Department of Economic Security customer review by GetHuman user ~Andrew from November 25th, 2017
Background on ~Andrew's case
GetHuman: ~Andrew - can you tell our other Arizona Department of Economic Security customers when your case took place?
~Andrew: Yes. It was evening, on November 21st.
GetHuman: Did you reach out to Arizona Department of Economic Security, and if so, how?
GetHuman: And which of these common Arizona Department of Economic Security customer issues best describes the reason you wanted to talk to them?
(Shows ~Andrew a list of common Arizona Department of Economic Security problems)
~Andrew: "Speak to an agent" was why I was trying to call.
~Andrew's review of Arizona Department of Economic Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Arizona Department of Economic Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andrew: It is ridiculous how hard it is to get someone on the line for any of the numbers to the D.E.S. office. If you call *** ***-**** then press * report change, then when prompted press * to provide change information you will finally be able to talk to someone.
GetHuman: Let's quantify your experience contacting Arizona Department of Economic Security. On a scale of 1 to 5, how easy is it go get help on a Arizona Department of Economic Security problem?
~Andrew: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andrew: I'd give them a five out of five on communication.
GetHuman: And what about Arizona Department of Economic Security's ability to quickly and effectively address your problem?
~Andrew: For that I would say one out of five.
GetHuman: And finally- any advice for other Arizona Department of Economic Security customers?
~Andrew: Call them early in the day or late. Don't forget any personal or account information you might need for Arizona Department of Economic Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andrew taken from his Arizona Department of Economic Security customer service problem that occurred on November 21st, 2017.