Bank of America Credit Card Servicing - Priority Card Services: The *st time I called I waited for about * or...
A Bank of America Credit Card Servicing - Priority Card Services customer review by GetHuman user ~Sjf301 from November 8th, 2017
Background on ~Sjf301's case
GetHuman: ~Sjf301 - can you tell our other Bank of America Credit Card Servicing - Priority Card Services customers when your case took place?
~Sjf301: Sure. It was afternoon, on November 1st.
GetHuman: Did you reach out to Bank of America Credit Card Servicing - Priority Card Services, and if so, how?
GetHuman: And which of these common Bank of America Credit Card Servicing - Priority Card Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Sjf301 a list of common Bank of America Credit Card Servicing - Priority Card Services problems)
~Sjf301: "Question" was why I was trying to call.
~Sjf301's review of Bank of America Credit Card Servicing - Priority Card Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Bank of America Credit Card Servicing - Priority Card Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sjf301: The *st time I called I waited for about * or * minutes before I spoke to someone. I was transferred, then told I needed to be transferred again but I was hung up on instead. Then, I called back, waited * or * minutes, and again was transferred, this time successfully, where I spoke to someone with the information I needed. A little frustrating.
GetHuman: Let's quantify your experience contacting Bank of America Credit Card Servicing - Priority Card Services. On a scale of 1 to 5, how easy is it go get help on a Bank of America Credit Card Servicing - Priority Card Services problem?
~Sjf301: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sjf301: I'd give them a two out of five on communication.
GetHuman: And what about Bank of America Credit Card Servicing - Priority Card Services's ability to quickly and effectively address your problem?
~Sjf301: For that I would say five out of five.
GetHuman: And finally- any advice for other Bank of America Credit Card Servicing - Priority Card Services customers?
~Sjf301: Call them early in the day or late. Don't forget any personal or account information you might need for Bank of America Credit Card Servicing - Priority Card Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sjf301 taken from his Bank of America Credit Card Servicing - Priority Card Services customer service problem that occurred on November 1st, 2017.