Bank of America Credit Card Servicing - Priority Card Services: prompt service (within * min) but put me throug...
A Bank of America Credit Card Servicing - Priority Card Services customer review by GetHuman user ~guest customer from November 18th, 2017
Background on ~guest customer 's case
GetHuman: ~guest customer - can you tell our other Bank of America Credit Card Servicing - Priority Card Services customers when your case took place?
~guest customer : Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Bank of America Credit Card Servicing - Priority Card Services, and if so, how?
GetHuman: And which of these common Bank of America Credit Card Servicing - Priority Card Services customer issues best describes the reason you wanted to talk to them?
(Shows ~guest customer a list of common Bank of America Credit Card Servicing - Priority Card Services problems)
~guest customer : "Lower my rate" was why I was trying to call.
~guest customer 's review of Bank of America Credit Card Servicing - Priority Card Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Bank of America Credit Card Servicing - Priority Card Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~guest customer : prompt service (within * min) but put me through * transfers before I could get the right person to help me.
GetHuman: Let's quantify your experience contacting Bank of America Credit Card Servicing - Priority Card Services. On a scale of 1 to 5, how easy is it go get help on a Bank of America Credit Card Servicing - Priority Card Services problem?
~guest customer : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~guest customer : I'd give them a four out of five on communication.
GetHuman: And what about Bank of America Credit Card Servicing - Priority Card Services's ability to quickly and effectively address your problem?
~guest customer : For that I would say three out of five.
GetHuman: And finally- any advice for other Bank of America Credit Card Servicing - Priority Card Services customers?
~guest customer : Call them early in the day or late. Don't forget any personal or account information you might need for Bank of America Credit Card Servicing - Priority Card Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~guest customer taken from his Bank of America Credit Card Servicing - Priority Card Services customer service problem that occurred on November 15th, 2017.