Bassett Furniture Industries, Inc.: they have a no returns no exchange policy if th...
A Bassett Furniture Industries, Inc. customer review by GetHuman user ~Michael Eager from November 18th, 2017
Background on ~Michael Eager's case
GetHuman: ~Michael Eager - can you tell our other Bassett Furniture Industries, Inc. customers when your case took place?
~Michael Eager: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Bassett Furniture Industries, Inc., and if so, how?
GetHuman: And which of these common Bassett Furniture Industries, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Michael Eager a list of common Bassett Furniture Industries, Inc. problems)
~Michael Eager: "Warranty claim" was why I was trying to call.
~Michael Eager's review of Bassett Furniture Industries, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Bassett Furniture Industries, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michael Eager: they have a no returns no exchange policy if the item you bought has anything wrong with it tough luck you own it, buyer beware they go over the no returns part of th*e sales contract very quickly as they are in a hurry to make the sale
GetHuman: Let's quantify your experience contacting Bassett Furniture Industries, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bassett Furniture Industries, Inc. problem?
~Michael Eager: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michael Eager: I'd give them a two out of five on communication.
GetHuman: And what about Bassett Furniture Industries, Inc.'s ability to quickly and effectively address your problem?
~Michael Eager: For that I would say one out of five.
GetHuman: And finally- any advice for other Bassett Furniture Industries, Inc. customers?
~Michael Eager: Call them early in the day or late. Don't forget any personal or account information you might need for Bassett Furniture Industries, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michael Eager taken from his Bassett Furniture Industries, Inc. customer service problem that occurred on November 16th, 2017.
Bassett Furniture Industries, Inc.
2.00 of 5 stars | 1 reviews
~Michael Eager's Bassett Furniture Industries, Inc. Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bassett Furniture Industries, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bassett Furniture Industries, Inc. in any way.