Belk: At the store I waited ** minutes for a snooty s...
A Belk customer review by GetHuman user ~Lady Bug from November 21st, 2017
Background on ~Lady Bug's case
GetHuman: ~Lady Bug - can you tell our other Belk customers when your case took place?
~Lady Bug: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to Belk, and if so, how?
GetHuman: And which of these common Belk customer issues best describes the reason you wanted to talk to them?
(Shows ~Lady Bug a list of common Belk problems)
~Lady Bug: "Track order" was why I was trying to call.
~Lady Bug's review of Belk customer service
GetHuman: So how would you sum up your experience for GetHuman's Belk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lady Bug: At the store I waited ** minutes for a snooty sales manager to finally come over & do me the favor of waiting on me. Advertised product not in stock at store, was told it would be shipped from Dallas to Sherman TX in few days. *wk later I still do not have my package.
GetHuman: Let's quantify your experience contacting Belk. On a scale of 1 to 5, how easy is it go get help on a Belk problem?
~Lady Bug: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lady Bug: I'd give them a one out of five on communication.
GetHuman: And what about Belk's ability to quickly and effectively address your problem?
~Lady Bug: For that I would say one out of five.
GetHuman: And finally- any advice for other Belk customers?
~Lady Bug: Call them early in the day or late. Don't forget any personal or account information you might need for Belk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lady Bug taken from his Belk customer service problem that occurred on November 17th, 2017.