BELKIN CUSTOMER SERVICE ****!! YOU HAVE TO PAY...
A Belkin customer review by GetHuman user ~ANGRY CUSTOMER from November 13th, 2017
Background on ~ANGRY CUSTOMER's case
GetHuman: ~ANGRY CUSTOMER - can you tell our other Belkin customers when your case took place?
~ANGRY CUSTOMER: Yup. It was morning, on November 8th.
GetHuman: Did you reach out to Belkin, and if so, how?
GetHuman: And which of these common Belkin customer issues best describes the reason you wanted to talk to them?
(Shows ~ANGRY CUSTOMER a list of common Belkin problems)
~ANGRY CUSTOMER: "None of those really matches why I wanted to call Belkin that day." was why I was trying to call.
~ANGRY CUSTOMER's review of Belkin customer service
GetHuman: So how would you sum up your experience for GetHuman's Belkin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ANGRY CUSTOMER: BELKIN CUSTOMER SERVICE ****!! YOU HAVE TO PAY THEM IN ORDER FOR THEM TO HELP YOU!!! THEN THEY WANT YOU TO PURCHASE A PROTECTION PLAN IN ORDER FOR THEM TO HELP YOU WITH THEIR PRODUCT. THATS B.S REPORTING YOUR A*$ TO BBB! YOU GUYS ARE GRIMY!!
GetHuman: Let's quantify your experience contacting Belkin. On a scale of 1 to 5, how easy is it go get help on a Belkin problem?
~ANGRY CUSTOMER: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ANGRY CUSTOMER: I'd give them a four out of five on communication.
GetHuman: And what about Belkin's ability to quickly and effectively address your problem?
~ANGRY CUSTOMER: For that I would say three out of five.
GetHuman: And finally- any advice for other Belkin customers?
~ANGRY CUSTOMER: Call them early in the day or late. Don't forget any personal or account information you might need for Belkin to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ANGRY CUSTOMER taken from his Belkin customer service problem that occurred on November 8th, 2017.