Bell Canada: SLLLLOOOOOOOW. ** minutes on chat and nothing i...
A Bell Canada customer review by GetHuman user ~not a bell customer. from November 15th, 2017
Background on ~not a bell customer.'s case
GetHuman: ~not a bell customer. - can you tell our other Bell Canada customers when your case took place?
~not a bell customer.: Yes. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Bell Canada, and if so, how?
GetHuman: And which of these common Bell Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~not a bell customer. a list of common Bell Canada problems)
~not a bell customer.: "Change plan" was why I was trying to call.
~not a bell customer.'s review of Bell Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Bell Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not a bell customer.: SLLLLOOOOOOOW. ** minutes on chat and nothing is resolved. I have more questions now than I had when I started the chat!!!
GetHuman: Let's quantify your experience contacting Bell Canada. On a scale of 1 to 5, how easy is it go get help on a Bell Canada problem?
~not a bell customer.: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not a bell customer.: I'd give them a four out of five on communication.
GetHuman: And what about Bell Canada's ability to quickly and effectively address your problem?
~not a bell customer.: For that I would say one out of five.
GetHuman: And finally- any advice for other Bell Canada customers?
~not a bell customer.: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not a bell customer. taken from his Bell Canada customer service problem that occurred on November 6th, 2017.