Bell Canada: Terrible service and very very expensive for a...
A Bell Canada customer review by GetHuman user ~Georgey boy from November 26th, 2017
Background on ~Georgey boy's case
GetHuman: ~Georgey boy - can you tell our other Bell Canada customers when your case took place?
~Georgey boy: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Bell Canada, and if so, how?
GetHuman: And which of these common Bell Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Georgey boy a list of common Bell Canada problems)
~Georgey boy: "Lower my bill" was why I was trying to call.
~Georgey boy's review of Bell Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Bell Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Georgey boy: Terrible service and very very expensive for a lot of poor service, un-caring and incompetency avoid this company or you will be "SORRY"!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Bell Canada. On a scale of 1 to 5, how easy is it go get help on a Bell Canada problem?
~Georgey boy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Georgey boy: I'd give them a two out of five on communication.
GetHuman: And what about Bell Canada's ability to quickly and effectively address your problem?
~Georgey boy: For that I would say five out of five.
GetHuman: And finally- any advice for other Bell Canada customers?
~Georgey boy: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Georgey boy taken from his Bell Canada customer service problem that occurred on November 19th, 2017.