Big 5 Sporting Goods Corp: I guess they really don't care because they don...

A Big 5 Sporting Goods Corp customer review by GetHuman user GetHuman-onebdas from November 29th, 2017

Background on GetHuman-onebdas's case

GetHuman: GetHuman-onebdas - can you tell our other Big 5 Sporting Goods Corp customers when your case took place?
GetHuman-onebdas: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Big 5 Sporting Goods Corp, and if so, how?
GetHuman-onebdas: I used the 310-536-0611 number I found for on the GetHuman Big 5 Sporting Goods Corp customer phone number page I was on: Big 5 Sporting Goods Corp Customer Service Phone Number
GetHuman: And which of these common Big 5 Sporting Goods Corp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-onebdas a list of common Big 5 Sporting Goods Corp problems)
GetHuman-onebdas: "Complaint" was why I was trying to call.

GetHuman-onebdas's review of Big 5 Sporting Goods Corp customer service

GetHuman: So how would you sum up your experience for GetHuman's Big 5 Sporting Goods Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-onebdas: I guess they really don't care because they don't seem to want to answer their phone instead they send you to voicemail and never call you back so much for that store I'm not going back
GetHuman: Let's quantify your experience contacting Big 5 Sporting Goods Corp. On a scale of 1 to 5, how easy is it go get help on a Big 5 Sporting Goods Corp problem?
GetHuman-onebdas: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-onebdas: I'd give them a one out of five on communication.
GetHuman: And what about Big 5 Sporting Goods Corp's ability to quickly and effectively address your problem?
GetHuman-onebdas: For that I would say three out of five.
GetHuman: And finally- any advice for other Big 5 Sporting Goods Corp customers?
GetHuman-onebdas: Call them early in the day or late. Don't forget any personal or account information you might need for Big 5 Sporting Goods Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-onebdas taken from his Big 5 Sporting Goods Corp customer service problem that occurred on November 19th, 2017.

Big 5 Sporting Goods Corp

1.00 of 5 stars | 19 reviews

GetHuman-onebdas's Big 5 Sporting Goods Corp Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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