Bloomingdale's: Called for an adjustment for item I purchased i...
A Bloomingdale's customer review by GetHuman user ~boston from November 22nd, 2017
Background on ~boston's case
GetHuman: ~boston - can you tell our other Bloomingdale's customers when your case took place?
~boston: Sure. It was late at night, on November 12th.
GetHuman: Did you reach out to Bloomingdale's, and if so, how?
GetHuman: And which of these common Bloomingdale's customer issues best describes the reason you wanted to talk to them?
(Shows ~boston a list of common Bloomingdale's problems)
~boston: "Complaint" was why I was trying to call.
~boston's review of Bloomingdale's customer service
GetHuman: So how would you sum up your experience for GetHuman's Bloomingdale's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~boston: Called for an adjustment for item I purchased in store that went on sale the next day. No adjustment. I was told I have to go to the store and cannot do that online or on the phone. Pretty inconvenient! Other retailers do adjustments over the phone.
GetHuman: Let's quantify your experience contacting Bloomingdale's. On a scale of 1 to 5, how easy is it go get help on a Bloomingdale's problem?
~boston: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~boston: I'd give them a two out of five on communication.
GetHuman: And what about Bloomingdale's's ability to quickly and effectively address your problem?
~boston: For that I would say five out of five.
GetHuman: And finally- any advice for other Bloomingdale's customers?
~boston: Call them early in the day or late. Don't forget any personal or account information you might need for Bloomingdale's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~boston taken from his Bloomingdale's customer service problem that occurred on November 12th, 2017.