Bloomingdale's: my order is missing and i called and they could...
A Bloomingdale's customer review by GetHuman user GetHuman-339340 from November 21st, 2017
Background on GetHuman-339340's case
GetHuman: GetHuman-339340 - can you tell our other Bloomingdale's customers when your case took place?
GetHuman-339340: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to Bloomingdale's, and if so, how?
GetHuman: And which of these common Bloomingdale's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-339340 a list of common Bloomingdale's problems)
GetHuman-339340: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-339340's review of Bloomingdale's customer service
GetHuman: So how would you sum up your experience for GetHuman's Bloomingdale's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-339340: my order is missing and i called and they couldn't tell me anything. the pressing *,*,* got me to a person though even though they couldn't help. must hit that order or you'll get automation and no choice to speak to someone
GetHuman: Let's quantify your experience contacting Bloomingdale's. On a scale of 1 to 5, how easy is it go get help on a Bloomingdale's problem?
GetHuman-339340: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-339340: I'd give them a three out of five on communication.
GetHuman: And what about Bloomingdale's's ability to quickly and effectively address your problem?
GetHuman-339340: For that I would say two out of five.
GetHuman: And finally- any advice for other Bloomingdale's customers?
GetHuman-339340: Call them early in the day or late. Don't forget any personal or account information you might need for Bloomingdale's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-339340 taken from his Bloomingdale's customer service problem that occurred on November 13th, 2017.