Blue Apron: I tried calling to cancel, but no response. The...
A Blue Apron customer review by GetHuman user ~notahappycamper from November 27th, 2017
Background on ~notahappycamper's case
GetHuman: ~notahappycamper - can you tell our other Blue Apron customers when your case took place?
~notahappycamper: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Blue Apron, and if so, how?
GetHuman: And which of these common Blue Apron customer issues best describes the reason you wanted to talk to them?
(Shows ~notahappycamper a list of common Blue Apron problems)
~notahappycamper: "Warranty claim" was why I was trying to call.
~notahappycamper's review of Blue Apron customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Apron customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~notahappycamper: I tried calling to cancel, but no response. They continued to bill and ship to me. I finally had to call my bank and have my credit card cancelled or they would still be billing me to this day.
GetHuman: Let's quantify your experience contacting Blue Apron. On a scale of 1 to 5, how easy is it go get help on a Blue Apron problem?
~notahappycamper: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~notahappycamper: I'd give them a four out of five on communication.
GetHuman: And what about Blue Apron's ability to quickly and effectively address your problem?
~notahappycamper: For that I would say five out of five.
GetHuman: And finally- any advice for other Blue Apron customers?
~notahappycamper: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Apron to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~notahappycamper taken from his Blue Apron customer service problem that occurred on November 21st, 2017.
Blue Apron
2.40 of 5 stars | 21 reviews
~notahappycamper's Blue Apron Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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