Boost Mobile: Being your customer service over head must be p...
A Boost Mobile customer review by GetHuman user ~Frog in the Pan from November 19th, 2017
Background on ~Frog in the Pan's case
GetHuman: ~Frog in the Pan - can you tell our other Boost Mobile customers when your case took place?
~Frog in the Pan: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Frog in the Pan a list of common Boost Mobile problems)
~Frog in the Pan: "Refund" was why I was trying to call.
~Frog in the Pan's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frog in the Pan: Being your customer service over head must be phonomally cheap. Suggestion when calling from America, you could put an American on the phone for customer service. Well I waste no more time on that as well as the Corporate World will. Thank you Frog in the Pan
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Frog in the Pan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frog in the Pan: I'd give them a three out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Frog in the Pan: For that I would say four out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Frog in the Pan: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frog in the Pan taken from his Boost Mobile customer service problem that occurred on November 18th, 2017.