Boost Mobile: you have not be able to program my name on my p...
A Boost Mobile customer review by GetHuman user ~Stephen Sessoms from November 19th, 2017
Background on ~Stephen Sessoms's case
GetHuman: ~Stephen Sessoms - can you tell our other Boost Mobile customers when your case took place?
~Stephen Sessoms: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Stephen Sessoms a list of common Boost Mobile problems)
~Stephen Sessoms: "Payment Arrangement" was why I was trying to call.
~Stephen Sessoms's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Stephen Sessoms: you have not be able to program my name on my phone like you said someone else is name is still on my phone just like I said it would be my name is Stephen Sessoms,my pin is **** you was not able to change my girl friends phone and her phone was never right,so now what do we do now?You said my name would show up so now what is the problem.My contact number is (***)***-****,my cell is (***)***-****,now can you all fix my problem?
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Stephen Sessoms: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Stephen Sessoms: I'd give them a four out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Stephen Sessoms: For that I would say five out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Stephen Sessoms: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Stephen Sessoms taken from his Boost Mobile customer service problem that occurred on November 14th, 2017.