Bowerylights.com: Great communication and customer support. Very...

A Bowerylights.com customer review by GetHuman user ~gfjk8921 from November 20th, 2017

Background on ~gfjk8921's case

GetHuman: ~gfjk8921 - can you tell our other Bowerylights.com customers when your case took place?
~gfjk8921: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Bowerylights.com, and if so, how?
~gfjk8921: I used the 866-744-5166 number I found for on the GetHuman Bowerylights.com customer phone number page I was on: Bowerylights.com Customer Service Phone Number
GetHuman: And which of these common Bowerylights.com customer issues best describes the reason you wanted to talk to them?
(Shows ~gfjk8921 a list of common Bowerylights.com problems)
~gfjk8921: "Change order" was why I was trying to call.

~gfjk8921's review of Bowerylights.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Bowerylights.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gfjk8921: Great communication and customer support. Very responsive to answering your questions and providing u detailed answers. Really made my shopping experience very good.
GetHuman: Let's quantify your experience contacting Bowerylights.com. On a scale of 1 to 5, how easy is it go get help on a Bowerylights.com problem?
~gfjk8921: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gfjk8921: I'd give them a one out of five on communication.
GetHuman: And what about Bowerylights.com's ability to quickly and effectively address your problem?
~gfjk8921: For that I would say one out of five.
GetHuman: And finally- any advice for other Bowerylights.com customers?
~gfjk8921: Call them early in the day or late. Don't forget any personal or account information you might need for Bowerylights.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gfjk8921 taken from his Bowerylights.com customer service problem that occurred on November 16th, 2017.

Bowerylights.com

1.00 of 5 stars | 7 reviews

~gfjk8921's Bowerylights.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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