Burlington Coat Factory: I placed an order for * shirts and they are exp...
A Burlington Coat Factory customer review by GetHuman user ~unhappy customer from November 19th, 2017
Background on ~unhappy customer's case
GetHuman: ~unhappy customer - can you tell our other Burlington Coat Factory customers when your case took place?
~unhappy customer: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Burlington Coat Factory, and if so, how?
GetHuman: And which of these common Burlington Coat Factory customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy customer a list of common Burlington Coat Factory problems)
~unhappy customer: "Complaint" was why I was trying to call.
~unhappy customer's review of Burlington Coat Factory customer service
GetHuman: So how would you sum up your experience for GetHuman's Burlington Coat Factory customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy customer: I placed an order for * shirts and they are expected to arrive the day after my formal event. was a waste of my time trying to place an order on the *th and hope to get it by **th or **th
GetHuman: Let's quantify your experience contacting Burlington Coat Factory. On a scale of 1 to 5, how easy is it go get help on a Burlington Coat Factory problem?
~unhappy customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy customer: I'd give them a five out of five on communication.
GetHuman: And what about Burlington Coat Factory's ability to quickly and effectively address your problem?
~unhappy customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Burlington Coat Factory customers?
~unhappy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Burlington Coat Factory to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy customer taken from his Burlington Coat Factory customer service problem that occurred on November 10th, 2017.