Burlington Coat Factory: Your people are very rude tried to get a price...

A Burlington Coat Factory customer review by GetHuman user GetHuman-402019 from November 24th, 2017

Background on GetHuman-402019's case

GetHuman: GetHuman-402019 - can you tell our other Burlington Coat Factory customers when your case took place?
GetHuman-402019: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Burlington Coat Factory, and if so, how?
GetHuman-402019: I used the 855-355-2875 number I found for on the GetHuman Burlington Coat Factory customer phone number page I was on: Burlington Coat Factory Customer Service Phone Number
GetHuman: And which of these common Burlington Coat Factory customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402019 a list of common Burlington Coat Factory problems)
GetHuman-402019: "Complaint" was why I was trying to call.

GetHuman-402019's review of Burlington Coat Factory customer service

GetHuman: So how would you sum up your experience for GetHuman's Burlington Coat Factory customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402019: Your people are very rude tried to get a price check waited on side the cashier took people behindme while wwaiting for the woman to get price then the cashier forgot about me had to call again for price check the woman then brought up a pair of jeans that were the wrong ones and said these are the same brand they are all the same price so i went back and gave the cashier the right ones there was a ** dollar difference in price the manager Debbie hasa smart mouth ttelling me theirs no problem sh . Made a mistak . Shes human but the way she said it was nasty are all your people incompatible of helping people or are they jus . Lazy my number is ***-***-**** i expect a call
GetHuman: Let's quantify your experience contacting Burlington Coat Factory. On a scale of 1 to 5, how easy is it go get help on a Burlington Coat Factory problem?
GetHuman-402019: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402019: I'd give them a four out of five on communication.
GetHuman: And what about Burlington Coat Factory's ability to quickly and effectively address your problem?
GetHuman-402019: For that I would say five out of five.
GetHuman: And finally- any advice for other Burlington Coat Factory customers?
GetHuman-402019: Call them early in the day or late. Don't forget any personal or account information you might need for Burlington Coat Factory to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402019 taken from his Burlington Coat Factory customer service problem that occurred on November 17th, 2017.

Burlington Coat Factory

2.50 of 5 stars | 34 reviews

GetHuman-402019's Burlington Coat Factory Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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