C. Crane Company: I bought a * E, CC*BE for ***.**. Wanted a clo...
A C. Crane Company customer review by GetHuman user ~kathi from November 24th, 2017
Background on ~kathi's case
GetHuman: ~kathi - can you tell our other C. Crane Company customers when your case took place?
~kathi: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to C. Crane Company, and if so, how?
GetHuman: And which of these common C. Crane Company customer issues best describes the reason you wanted to talk to them?
(Shows ~kathi a list of common C. Crane Company problems)
~kathi: "Complaint" was why I was trying to call.
~kathi's review of C. Crane Company customer service
GetHuman: So how would you sum up your experience for GetHuman's C. Crane Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kathi: I bought a * E, CC*BE for ***.**. Wanted a clock radio. Had one before that went out after years of use. This radio has a very faint time display, impossible to read from bed. It is right on my nightstand, not far away. I've adjusted the light, low, med, high, and still can't read the time. Is there another radio or a fix for this? Numbers are very thin. Talked to Tara and got no where. Thank you. K Sanderson
GetHuman: Let's quantify your experience contacting C. Crane Company. On a scale of 1 to 5, how easy is it go get help on a C. Crane Company problem?
~kathi: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kathi: I'd give them a five out of five on communication.
GetHuman: And what about C. Crane Company's ability to quickly and effectively address your problem?
~kathi: For that I would say five out of five.
GetHuman: And finally- any advice for other C. Crane Company customers?
~kathi: Call them early in the day or late. Don't forget any personal or account information you might need for C. Crane Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kathi taken from his C. Crane Company customer service problem that occurred on November 20th, 2017.